Valix — Property Management Software

Overview

Valix ("we", "us", "our") operates the Valix property management platform. This Privacy Policy describes how we collect, use, and protect your information when you use our service.

Information We Collect

Account information: Name, email, phone, company name, role.
Property data: Addresses, units, lease terms, tenant records, and financials you enter into the platform.
Payment information: Processed via Stripe. We do not store card numbers.
Usage data: Pages visited, features used, API calls, and error logs.

How We Use Your Information

To operate the platform and provide the features you have configured
To send transactional emails (invoices, notifications, receipts)
To improve the product and debug issues
To comply with legal obligations

Data Security

All data is encrypted in transit (TLS 1.2+) and at rest. Access to production data is restricted to authorized personnel. We maintain audit logs of all database mutations.

Your Rights

You can access, export, or delete your data at any time. Contact us at privacy@valixpm.com.

Contact

Questions about this policy? Email privacy@valixpm.com.